Shipping & Delivery
How long will my order take to be delivered?
It usually takes us 2 to 3 business days (excluding weekends) to process your order before shipping it out for delivery. We are working diligently to ensure that your order reaches you as soon as possible!
Please find below the estimated delivery times for different locations:
United States: 7-9 business days
United Kingdom: 5-8 business days
Europe: 7-9 business days
Canada: 7-11 business days
AU & NZ: 7-9 business days
Worldwide: 9-18 business days
There can be the occasional customs or courier delay which may affect your delivery timeframe from time to time.
Order processing time
Our standard processing time is 2-3 business days, Monday-Friday. During very high volume periods, such as new product launches or big sales, processing times may be extended slightly. If it has been more than 7 business days, and you are wondering about the status of your order, please feel free to Contact Us. We will be happy to assist you with any questions or concerns you may have.
Which courier service will be used to deliver my order?
For shipping within the US, your order will be shipped by USPS, and for international orders, we will rely on trusted and secure domestic couriers specific to your country and region.
We deliver to all major countries, so you can shop with ease from anywhere in the world.
We deliver to all major countries, so you can shop with ease from anywhere in the world.
How can I track my order?
To track your order, please visit the "Track Your Order" page and enter the tracking number provided to you in the email. Please note that you will receive the tracking number via email only after your order has been dispatched.
If you encounter any issues while tracking your order with the provided tracking number, please contact us at support@stamely.com, and we'll assist you as soon as possible.
Why am I not able to track my order?
Please note that the tracking information can only be displayed once it is synced and updated successfully by the courier company.
We kindly ask that you wait a day or two before attempting to track your order again. If you are still unable to access your tracking information after a few days, please do not hesitate to contact our support team at support@stamely.com. We will investigate and respond to your request as soon as possible.
Lost or stolen packages due to incorrect address
Disclaimer:
Stamely cannot be held accountable for packages that are lost or stolen during shipment, or delivered to an incorrect address.
Reporting a Missing Package:
In the event that your package is marked as delivered but has not arrived, please contact the shipping company directly to file a claim.
Didn't find your answer?
Don't hesitate to drop us an email at our Contact Us page if you need any help.